CLIENT CHARTER ACHIEVEMENT FOR 1 OCTOBER 2014 UNTIL 31 JANUARY 2015
DEPARTMENT / AGENCY : MUDA AGRICULTURAL DEVELOPMENT AUTHORITY

 

 

 

 

 

 

Meeting the Client Charter Duration/ Standard

Exceeding the Client Charter Duration/ Standard

 

No.

Services

Commitment

 

Total Meeting the Standard

% Meeting the Standard

Total Not Meeting the Standard

% Not Meeting the Standard

 

Total Services

1

Distribution of Paddy Plantation Schedule

 

Prepare and disseminate planting schedule for the first season in March / April and for the second season in August / September every year at  493 Small Farms Unit

493

(Small Farms Unit)

100

 0

 0

493

(Small Farms Unit)

2 Expansion of Irrigation and Drainage Ensuring adequate water supply according to planting schedule in order to allow  2 times a year for paddy planting

Ensure drainage cleaning 3 times a year for irrigation and four times a year for drains and rivers

 

32,897 ha

 

Drain a time

Rivers a time

36.44
Drain 33.33
Rivers 25
Average 29.16
57,366 ha
Darin 2
Rivers 29.16
63.56
66.67
75
Purata : 70.83
 

90,263 ha

 

Drain 3 times a year

Rivers 4 times a year

3

Distribution of Agriculture Input

 

Distribute agricultural inputs to farmers within 3 weeks of the date of supplies received at PPK

0

(bag)

0

0

0

 

0

(bag)

4

Agriculture Industri Development Provide results for the entrepreneur guidance by MADA within 1 month from the date of receipt of completed application

4
(applications)

100

0

0

4
(applications)

5

Farmers Institution Development To provide result for application of PPK Committee within 10 working days from the meeting date of Ahli Jemaah Pengarah

188
(applications)

98.95

2

1.05

190
(applications)

6

Azamtani Programme To approve application of Program Bantuan Kemiskininan MADA maximum 2 months from receive date of completed applicaton form

15
(applications)

100

0

0

15
(applications)

*Below is the client charter achievement report available in the Official Portal of MADA. The achievement report is displayed quarterly which is end of March, June, Sept and December.