CLIENT CHARTER ACHIEVEMENT FOR 1 OCTOBER 2014 UNTIL 31 JANUARY 2015
DEPARTMENT / AGENCY : MUDA AGRICULTURAL DEVELOPMENT AUTHORITY
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Meeting the Client Charter Duration/ Standard
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Exceeding the Client Charter Duration/ Standard
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No.
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Services
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Commitment
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Total Meeting the Standard
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% Meeting the Standard
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Total Not Meeting the Standard
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% Not Meeting the Standard
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Total Services
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1
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Distribution of Paddy Plantation Schedule
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Prepare and disseminate planting schedule for the first season in March / April and for the second season in August / September every year at 493 Small Farms Unit
|
493
(Small Farms Unit)
|
100
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0
|
0
|
493
(Small Farms Unit)
|
| 2 |
Expansion of Irrigation and Drainage |
Ensuring adequate water supply according to planting schedule in order to allow 2 times a year for paddy planting
Ensure drainage cleaning 3 times a year for irrigation and four times a year for drains and rivers |
32,897 ha
Drain a time
Rivers a time |
36.44
Drain 33.33
Rivers 25
Average 29.16
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57,366 ha
Darin 2
Rivers 29.16
|
63.56
66.67
75
Purata : 70.83
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90,263 ha
Drain 3 times a year
Rivers 4 times a year |
| 3 |
Distribution of Agriculture Input
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Distribute agricultural inputs to farmers within 3 weeks of the date of supplies received at PPK
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0
(bag)
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0
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0
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0
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0
(bag)
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4
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Agriculture Industri Development |
Provide results for the entrepreneur guidance by MADA within 1 month from the date of receipt of completed application |
4
(applications)
|
100
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0
|
0
|
4
(applications)
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|
5
|
Farmers Institution Development |
To provide result for application of PPK Committee within 10 working days from the meeting date of Ahli Jemaah Pengarah |
188
(applications)
|
98.95
|
2
|
1.05
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190
(applications)
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|
6
|
Azamtani Programme |
To approve application of Program Bantuan Kemiskininan MADA maximum 2 months from receive date of completed applicaton form |
15
(applications)
|
100
|
0
|
0
|
15
(applications)
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*Below is the client charter achievement report available in the Official Portal of MADA. The achievement report is displayed quarterly which is end of March, June, Sept and December.
